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FAQs Technical support documents Troubleshooting Support request FAQs [000] What is a F.A.Q.? [001] I need technical support! What can I do? [Dominios 001] The domain search tool tells me that the domain is available, despite I know it's not available. Why? [Dominios 002] Why www is not a part of the domain name? [Dominios 003] What is a DNS server? [Dominios 004] What does all this mean? Top level domain, domain, domain adress, main domain name or domain name. [Dominios 005] ¿Es posible registrar más de un dominio? [Dominios 006] ¿Qué dominio o dominios puedo o debería registrar? [Dominios 007] ¿Por qué tengo que registrar uno o más dominios? [Dominios 008] ¿Es posible registrar dominios en varios países? [Dominios 009] ¿Es necesario tener representación local en el lugar si se desea registrar un dominio bajo los dominios de nivel superior de código de país del mundo? [Dominios 010] És necessari tenir una connexió permanent a Internet per a tenir un domini propi? [Dominios 011] Perquè registrar el meu nom de domini a Domains.Ysi.Net? [Dominios 012] Pot una persona física registrar un nom de domini? [Dominios 013] Pretendo registrar un dominio, pero no lo encuentro en su lista de servicios. ¿Puedo contratarlo a través de Domains.Ysi.Net? [FTP 001] Service works properly, but I can't upload any more files at my space. [FTP 002] Why can't I upload .htacces files? [FTP 003] Can I upload files with special characters as, for example, acutes or latin characters? [FTP 004] Problems with uppercase and lowercase filenames [Mail 001] Connection was lost while I was retrieving mail and now mail doesn't seem to work. [Mail 002] Server doesn't accept my user anymore without apparent reason [Mail 003] Each day I am receiving some unsolicited emails. ¿What are you doing to solve this? Technical support documents Eudora Foxmail Microsoft Outlook 2002-2000-98 Microsoft Outlook Express Netscape Troubleshooting I can't see some icons in my control panel at Domains.Ysi.Net I neither receive nor can't send emails. Why? The server refuses my messages

[Mail 003] Each day I am receiving some unsolicited emails. ¿What are you doing to solve this? Visibility in Internet is a key factor when you choose a Service Provider. YSI is located in a strategic communications node in the Network and this is surely one of the keys of our business success. Unfortunately, SPAM (unsolicited email) is a global problem with no easy solution. We are using the ultimate filters through the more reliable AntiSPAM databases wordwide. In spite of this, some messages are denied even when they are not SPAM. We block about 30% of the incoming mail from well known SPAM mail servers, and our database is updated daily. Unfortunately, we can't be too much stricts when blocking incoming mail because there is some risk of losing important messages for our customers. This could be surely negative for our users and really serius for business accounts. br> We can guarantee you are receiving a minimal quantity of the unsolicited mail originally sent to your mailbox. br> So what can you do to block those messages that are trespassing our filters? br> There are very good applications (some for free) which can eliminate SPAM in your mailbox before you get it with your mail client software. One of the best and free is MailWasher (http://www.mailwasher.net). This software will process your mail before you receive it on your computer, and you can define the restriction criteria. br> Need more technical support? If you've got any problem, you can request technical support by filling the following form. We'll contact you as soon as possible. Name and surname Company name Email Please, type in the following code Tell us your request Send

UNA EMPRESA DE SERVICIOS INTERNET. Internet. La red de redes. Son cada vez más las empresas que desean estar presentes en este nuevo medio de comunicación, que abre nuevas vías de negocio dentro de cualquier sector comercial. Yes Sistemas Informáticos se constituyó el 10 de Febrero de 1995, estableciéndose como uno de los 10 primeros proveedores de servicio Internet en España. Hoy en día, YSI es reconocida como una de las empresas más capaces del mercado, uniendo a sus excelentes conocimientos técnicos del medio una alta experiencia en diseño y marketing especializado. Nuestros servidores establecidos en uno de los centros de datos más prestigiosos de la Costa Este de los Estados Unidos nos permiten, además, establecer unos precios escandalosamente bajos a la hora de implantar servicios especializados en Internet. YSI, en su calidad de empresa experta en servicios telemáticos, acompaña a sus clientes en su experiencia Internet, desde las opciones más sencillas y económicas hasta las más complejas (servidores Web, FTP, SMTP/POP, servidores seguros SSL, intranets, extranets, desarrollo de aplicaciones, bases de datos, etc.). Soluciones completas de principio a fin. Soluciones integrales Internet.