• FAQs
• Technical support documents
• Troubleshooting
• Support request

FAQs

• [000] What is a F.A.Q.?
• [001] I need technical support! What can I do?
• [Dominios 001] The domain search tool tells me that the domain is available, despite I know it's not available. Why?
• [Dominios 002] Why www is not a part of the domain name?
• [Dominios 003] What is a DNS server?
• [Dominios 004] What does all this mean? Top level domain, domain, domain adress, main domain name or domain name.
• [Dominios 005] ¿Es posible registrar más de un dominio?
• [Dominios 006] ¿Qué dominio o dominios puedo o debería registrar?
• [Dominios 007] ¿Por qué tengo que registrar uno o más dominios?
• [Dominios 008] ¿Es posible registrar dominios en varios países?
• [Dominios 009] ¿Es necesario tener representación local en el lugar si se desea registrar un dominio bajo los dominios de nivel superior de código de país del mundo?
• [Dominios 010] És necessari tenir una connexió permanent a Internet per a tenir un domini propi?
• [Dominios 011] Perquè registrar el meu nom de domini a Domains.Ysi.Net?
• [Dominios 012] Pot una persona física registrar un nom de domini?
• [Dominios 013] Pretendo registrar un dominio, pero no lo encuentro en su lista de servicios. ¿Puedo contratarlo a través de Domains.Ysi.Net?
• [FTP 001] Service works properly, but I can't upload any more files at my space.
• [FTP 002] Why can't I upload .htacces files?
• [FTP 003] Can I upload files with special characters as, for example, acutes or latin characters?
• [FTP 004] Problems with uppercase and lowercase filenames
• [Mail 001] Connection was lost while I was retrieving mail and now mail doesn't seem to work.
• [Mail 002] Server doesn't accept my user anymore without apparent reason
• [Mail 003] Each day I am receiving some unsolicited emails. ¿What are you doing to solve this?

Technical support documents

• Eudora
• Foxmail
• Microsoft Outlook 2002-2000-98
• Microsoft Outlook Express
• Netscape

Troubleshooting

• I can't see some icons in my control panel at Domains.Ysi.Net
• I neither receive nor can't send emails. Why?
• The server refuses my messages

Some people think that www in www.midominio.tld (tld=top level domain – dominio de nivel superior) is a part of the domain name. That's not true. In this case, www is the name of the "www" computer in the domain midominio.tld.

When you type in www.midominio.tld in your web browser, you are requesting a web service in a specific computer connected to Internet. But it could also be called zzz, w2, data, www2 or whatever you want.

The reason for that all computers with web servers are usually named aswww is just because that means this computer has a web server software on it. The computer adress is then the same as the web adress if the computer is a web server. A single computer can have several names and belong to several domains, and for that reason one web can have several adresses. Several webs can also be hosted in the same computer.

http:// doesn't belong to the domain name, also. Http means Hypertext transfer protocol and is written to tell the browser what has to request the software at the web server in the computer whit which is connected to Internet. Most of the search engines automatically add http:// in front of the web adress if one doesn't do it.

Need more technical support?

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